Enhancing Customer Experience Through Embedded Compliance
About the Event
May 23, 2023
To keep pace with the velocity of business and customer expectations, organizations will need to have digital compliance capabilities. This goes beyond backend processes that use point solutions and software to make better predictions to automated decision-making embedded in customer portals. In this session we will discuss the drivers of automated decision making and the challenges organizations face in moving to implementing system-wide changes.
Panelists include: Blythe Barber - Head of Business Development, Americas, Droit Ramzi Bouhamdan, Associate Partner, AML Consulting, EY Canada Philippe Vallee, Head of Technology and Data Compliance Governance, TD Securities.